Choose your region and language

🔔Download airBaltic Club digital card now

Help & Support

My data

Here you will find help on how to access and modify your data.

Forgot My Password

To reset password go to My Account page at ww.pins.co, and click on "Forgot your password". You will receive password reset e-mail to your registered e-mail address, click on the link and change the password.

Forgot my e-mail

To restore your e-mail, go to Need Help? section and contact PINS Member Service for further assistance.

Change my name

For the safety of your account, changing your name is possible only by contacting PINS Member Service.

Change my phone number

Please contact PINS Member service to change your phone number.

Change my address

To change your home address go to your Account Settings and you will find an option to change it.

Change e-mail

To change your e-mail go to your Account Settings where you will find an option to change it.

Change my date of birth

To change the date of birth go to your Account Settings where you will find an option to change it.